Terms and conditions

What information do we collect?

We receive, collect, and store any information you enter on our website or provide us in any other way. Additionally, we collect email addresses, computer and internet information, and purchase history. We may use tools to measure and collect browsing information, including page response time, total time spent on certain pages, interaction information, and methods used to leave the page. We also collect information such as comments, feedback, recommendations, and personal profile data.

How do we collect information?

When you make a transaction on our website, as part of the process, we collect the personal information you provide, such as your name and email address. Your personal information will only be used for the specific purposes outlined below.

Why do we collect this personal information?

We collect personal and non-personal information for the following purposes:

To provide and operate the services;
To provide ongoing customer assistance and technical support;
To contact our visitors and users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other non-personal information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do we store, use, and share visitors' personal information?

Our company is hosted on the Wix.com platform, which provides us with an online platform to sell products and services to our customers. Your information may be stored in Wix.com databases, which are secured by firewall-protected servers.

How do we communicate with visitors to our website?

We may contact you to notify you about your account, to help resolve any issues related to your request, to settle a payment dispute, to conduct surveys or questionnaires, to share news about our company, or for any other reason necessary to review our agreement, in compliance with local laws. For these purposes, we may contact you via email, phone, text messages, or postal mail.

How do we use cookies and other tracking tools?

To provide a great experience for our visitors and customers;
To identify registered users on the website;
To monitor and analyze website performance, operation, and effectiveness;
To ensure our platform is secure for use.

Google Remarketing

We use Google Ads Remarketing to display ads on Google partner websites. This feature identifies that you have visited our website, allowing Google to display our ads to you across different websites. Both Google and other third-party vendors use cookies for this identification. You can disable Google's cookie tracking by accessing the Ad Preferences Manager.

Facebook Remarketing

We use Facebook Remarketing to display ads within the Facebook platform. This feature identifies your visit to our website, allowing Facebook to show our ads to you. If you see one of our ads on Facebook and do not wish to see it again, there are options within the ad to hide it.

How can visitors withdraw their consent?

If you no longer want us to collect your personal information, please contact us via email: info@lisbonontravel.com

We reserve the right to modify this privacy policy at any time. Please review it regularly. Changes and clarifications will take effect immediately after being published on our website. If we make significant changes, you will be notified.

Questions and Contact Information

If you would like to access, correct, or delete any information we have collected about you, please contact us via email: info@lisbonontravel.com

For more information about your personal data collected, the purposes and the subjects with whom the data are shared, contact the Data Controller.

- Data Controller
  
  Bluesearch Unipessoal LDA
  
  Owner's email address: info@lisbonontravel.com